Introduction to Management two-day training

Are you a new manager or would you like to move into management and need to gain more experience? This practical short course will give you all the tools to become an effective and confident manager.

Introduction to Management two-day training

Introduction to Management two-day training

We at PSP help individuals reach their career goals and feel successful in their work. You may feel ready to move into a new manager role but lack the formal management skills needed to successfully manage a team. To successfully manage a team, additional skills are required – motivating and directing people, delegating, giving praise or criticism, communicating effectively, building teams and setting team objectives. This new manager training looks at these skills in detail and is ideal for newly appointed or soon to be promoted managers and those with experience but no formal management training.

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This two-day course encompasses all the main techniques of effective management behaviour including the following;

  • What is management?
  • What are the differences between leadership and management?
  • Communication methods
  • Barriers to communication
  • Reading body language
  • Effective communication techniques
  • Staff motivation
  • Motivational models
  • Building an effective team
  • Delegation 
  • SMART objectives
  • Problem solving and decision making
  • Becoming a manager and creating a 'winning culture'

The course includes a number of practical case studies and group activities aimed at reinforcing your learning.

In order to get the most out of the Introduction to Management short course you should already have some experience of leading a team and/or be able to relate to the management role within your own workplace. You will get the most out of the course if you are able to bring real world examples to the group discussions and case studies where your understanding of the role of the manager will be greatly enhanced.

At the end of the 2 days' training you will have a comprehensive understanding of the role of the manager and the most effective techniques needed to manage a team. You will receive a certificate of completion from PSP and a course manual to solidify your learning.

During the training you will set your own personal development plan with input from your course trainer. 

Initially ‘inducted’ into work by the UK military and thereafter working within further and higher education and the charity sectors, our trainer is a globally experienced leader with a track record of accomplishment in delivering cultural transformations and service realignments within highly complex organisational structures. Her areas of expertise include;

  • Globally Dispersed Team Leadership: Providing motivational leadership and oversight to cross-functional teams, inspiring staff to deliver above expectations through continual team engagement and development strategies
  • Organisational Change & Process Re-engineering: Challenging the status quo within established structures and systems, targeting key opportunities to transform operating models and streamline operations to turn around operations and ensure service quality
  • Performance Measurement & Enhancement: Driving the design and integration of comprehensive data analysis, trend forecasting and performance assessment tools to clearly identify critical needs for change and improvement in the development of corporate policy and organisational growth
  • Strategic Leadership: Performing comprehensive assessments of organisational practices and processes, driving the implementation of best practices within global teams to enhance efficiency
  • Corporate Management & Governance: Building and maintaining strong relationships and strategic partnerships to guide the successful delivery critical enhancements to client service, staff engagement, performance management and governance processes.

In 2017, Carole completed her Doctorate in Business Studies specialising in understanding how people make sense of work within complex environments.  She is using her expertise and knowledge to support organisations develop high performing and resilient teams and to lead complex transformation projects.

All of our face-to-face training courses take place at our learning centre in Spalding, Lincolnshire. The environment is extremely comfortable, studious and professional and course numbers for management courses are capped at only 12 candidates per course allowing candidates to benefit from a high level of personal coaching from your trainer.

Our purpose built Learning Centre benefits from;

  • 65" touch screen with built-in camera for video conferencing
  • 9ft telescopic projector screen
  • Individual desktop power points for laptops and chargers (no additional charge)
  • Printer for any additional course notes
  • Temperature controlled air conditioning and heating
  • Comfy break out areas for group work
  • Separate board room is available to hire for wraparound staff meetings etc.
  • Free on-site parking

We have an onsite technical team and concierge to ensure that your day goes without a hitch and create an optimum learning environment.

All courses are delivered with a free lunch provided onsite and free tea, coffee and soft drinks available throughout the day.


£849 + VAT