Emotional Intelligence And Leadership

A one-day practical workshop supported by the outcome of a personalised JCA Global Ltd emotional intelligence report aimed at increasing personal effectiveness.

Emotional Intelligence And Leadership

Emotional Intelligence And Leadership

This course is aimed at individuals who are looking to support their personal development through a greater understanding of their emotional intelligence. Ideal for individuals who are looking to increase their personal effectiveness and those who are struggling to cope with change.

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In this one-day practical course we will use the theory of emotional intelligence to get an understanding of the underlying attitudes that underpin our thinking and feeling. These are the attitudes that drive behaviour and performance.

Specifically, we explore the theory of emotional intelligence using the JCA Model of Emotional Intelligence to focus on;

Self-Management - increasing awareness of our self, starting with identifying and dismantling limiting beliefs or restrictive habits and replacing them with enhancing ones.

Relationships - increasing our awareness and understanding of others, to increase our capacity to adapt our behaviour within a social context. 

This emotional intelligence and leadership course is aimed at individuals who are looking to support their personal development through a greater understanding of their own and others' emotional intelligence. 

Ideal for individuals who are looking to increase their personal effectiveness and those who are struggling to cope with change.

  • Learn how to apply emotional intelligence in teams
  • Explore how to design impactful team events using TEIP
  • Develop your competence and confidence in facilitating EI-based workshops
  • Learn how to deliver experiential activities that develop openness, trust and collaboration within teams

PSP Training Services uses the JCA Global Ltd Emotional Intelligence Profile (EIP3) for the Managing Teams through Emotional Intelligence short course. JCA Global is the world’s leading Emotional Intelligence (EI) and Personality Type Profiling (PTP) test supplier: an international people development business, delivering sustainable advantage to businesses by improving performance, engagement and well-being amongst the people that work in them.

In order to participate on the course, you will be asked in advance to complete an online EIP3 questionnaire. The questionnaire is in English and takes around 30 minutes. The results of the profiling will be presented in a 38 page report and will form the core of the day's learning.

The Emotional Intelligence Test is included in the price of the course.



For an example of the Emotional Intelligence (EIP3) report click here Sample Emotional Intelligence Report

Before the one-day course you will have completed a JCA Global Ltd Emotional Intelligence (EIPS3) Report and be provided with a detailed 32-page report. The results of this report will be analysed within the training course so you should approach the day with an open mind regarding the results of the report.

In addition you should have some practical experience of team leadership or team management.

Delegates will complete an emotional intelligence questionnaire and will be provided with a personalised report based on the JCA Global Ltd Model of Emotional Intelligence.

Additionally, throughout the course of the day you will produce a personal development plan which can be used to support your ongoing personal development.

At the end of this course you will receive a certificate of attendance.

Initially ‘inducted’ into work by the UK military and thereafter working within further and higher education and the charity sectors, our trainer is a globally experienced leader with a track record of accomplishment in delivering cultural transformations and service realignments within highly complex organisational structures. Her areas of expertise include;

  • Globally Dispersed Team Leadership: Providing motivational leadership and oversight to cross-functional teams, inspiring staff to deliver above expectations through continual team engagement and development strategies
  • Organisational Change & Process Re-engineering: Challenging the status quo within established structures and systems, targeting key opportunities to transform operating models and streamline operations to turn around operations and ensure service quality
  • Performance Measurement & Enhancement: Driving the design and integration of comprehensive data analysis, trend forecasting and performance assessment tools to clearly identify critical needs for change and improvement in the development of corporate policy and organisational growth
  • Strategic Leadership: Performing comprehensive assessments of organisational practices and processes, driving the implementation of best practices within global teams to enhance efficiency
  • Corporate Management & Governance: Building and maintaining strong relationships and strategic partnerships to guide the successful delivery critical enhancements to client service, staff engagement, performance management and governance processes.

In 2017, Carole completed her Doctorate in Business Studies specialising in understanding how people make sense of work within complex environments.  She is using her expertise and knowledge to support organisations develop high performing and resilient teams and to lead complex transformation projects.

All of our face-to-face training courses take place at our learning centre in Spalding, Lincolnshire. The environment is extremely comfortable, studious and professional and course numbers for management courses are capped at only 12 candidates per course allowing candidates to benefit from a high level of personal coaching from your trainer.

Our purpose built Learning Centre benefits from;

  • 65" touch screen with built-in camera for video conferencing
  • 9ft telescopic projector screen
  • Individual desktop power points for laptops and chargers (no additional charge)
  • Printer for any additional course notes
  • Temperature controlled air conditioning and heating
  • Comfy break out areas for group work
  • Separate board room is available to hire for wraparound staff meetings etc.
  • Free on-site parking

We have an onsite technical team and concierge to ensure that your day goes without a hitch and create an optimum learning environment.

All courses are delivered with a free lunch provided onsite and free tea, coffee and soft drinks available throughout the day.


£849 + VAT